Name: Kanhu Charan Gouda

Job Role: An Aspiring Data Analyst

Experience: 4 years as a Customer service Analytics

Address: Chennai, India

Skills

SQL 95%
PYTHON 85%
Data Visualization 90%
Statistical Analysis 85%
Machine Learning 80%

About

About Me

"Results-driven professional with 3+ years of team leadership experience, specializing in operational analytics and performance reporting. Expertise in CRM data management, team performance tracking, and generating actionable business insights. Skilled in translating complex data into clear reports for stakeholders and driving data-informed decisions. Currently developing advanced analytical skills in statistical analysis and data visualization. Strong background in customer behavior analysis through frontline service experience.

  • Profile: Business & Data Analytics
  • Domain: Retail, Ecommerce, BFSI & Digital Marketing
  • Education: Bachelor of Science
  • Language: English, Hindi, Odia
  • BI Tools: Microsoft Power BI, Looker & Tableau
  • Other Skills: Cloud, Excel, Git, Notion, & Google Analytics

0 +   Projects completed

LinkedIn

Resume

Resume

Aspiring Data Analyst with hands-on experience delivering actionable insights through real-world projects across retail, finance, and customer analytics. Skilled in SQL, Power BI, Excel, and Python, with a strong foundation in data cleaning, visualization, and performance tracking. Passionate about transforming raw data into strategic solutions that drive growth and improve decision-making.

Experience


2021-Present

Senior Customer Service Analyst (Lead)

Sutherland Global Services

Sutherland , a leading business process and technology management company with over 40K+ professionals globally.

  • Analysed ad campaigns, clickstream, and customer surveys data, identified an increasing demand and launched a strategic product line.
  • Developed time series forecasting models to predict sales and optimize marketing budgets, got model performance of 92%.
  • Designed and executed A/B tests, performed rigorous statistical analysis. Led to 20% MoM increase in the conversion rate.



Education


2018-2021

Bachelor of Science

Khallikote autonomous college

Grade: 8.6 CGPA - First class distinction.

2015-2016

Higher Secondary School

OM BBS residential college

Grade: 81.34% - First class distinction.

Projects

Projects

Below are the sample Data Analytics projects on Excel, SQL, Power BI, Python .

Library Management System using SQL

Designed a relational database system to manage library operations, enabling efficient tracking of books, members, and transactions through advanced SQL queries and automation.

Ferns and Petals Sales Analysis

Ferns & Petals Sales Analysis: Conducted comprehensive analysis of ₹35.2L revenue dataset using Excel Power Query, Power Pivot, and advanced DAX functions, delivering 10 key business insights with strategic improvement plans targeting 25% revenue growth.

Apple Stock Analysis (2020-2025)

Analyzed Apple Inc.'s stock performance (2020–2025) using Python, time-series analysis, and technical indicators to uncover trends, volatility, and event-driven insights.


Super Store Sales Dashboard

Developed a Super Store Sales Dashboard analyzing 3 years of sales data to deliver strategic growth insights, product performance reviews, and operational improvements.Included action-oriented recommendations and KPIs to optimize delivery efficiency, regional sales, and customer segment penetration.

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More projects on Github

I love to solve business problems & uncover hidden data stories


GitHub

Contact

Contact Me

Below are the details to reach out to me!

Address

Chennai, India

Contact Number

+ 91 912 4455 524

Download Resume

resumelink



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